Privacy Policy

Privacy Policy

Oxford Mediation is registered with the Information Commissioner’s Office as a Data Controller.  We are committed to securing and protecting the personal information that we process, and a compliant and consistent approach to data protection.

In order to ensure we are complying with the General Data Protection Regulation (GDPR) we have carried out an information audit of the personal information we hold to confirm what it is, where it comes from, how and why it is processed and whether (and if so to whom) it is disclosed.

We will only process your personal information if

  • you have given your consent ot such use; or
  • we have a legitimate interest which is not overridden by your interests or your rights and freedoms. Such legitimate interests include the marketing and/or provision of mediation services by Oxford Mediation directly to you.

The most we will keep will be your

  • name
  • company, firm or organisation (if relevant)
  • e-mail address(es)
  • phone number(s)
  • the nature/area of your interest in mediation and
  • (if we arrange a mediation for you) whether or not settlement was reached.

We will use your personal information only for the purposes of, and for as long as is necessary for

  • contacting you when you have requested us to or otherwise consented; or
  • e-mailing you occasional information, marketing or promotional material relating to Oxford Mediation, including details of our forthcoming events.

We will not collect or hold any categories of sensitive personal data about you (which includes details about your race or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, physical or mental health, sexual orientation, or genetic or biometric data).

We will not share your personal information with any other person or organisation, except

  • for anonymised statistical purposes in accordance with our cookies policy (see below) or
  • where we are under a legal, professional or regulatory obligation to do so.

We will carry out periodic audits to ensure that all data held by us is being held and processed in accordance with Chapter 2 of the GDPR.


We use two kinds of cookie – ‘session cookies’ which are essential for the working of the site and ‘persistent cookies’ which collect statistical information, including through Google Analytics, for making statistical reports and helping us to improve the site.  The cookies collect information in anonymised form.

Our Contact page uses a session cookie to allow you to get in touch with us via our website.

Usage data may be processed by Google in the United States of America. Google LLC is certified under the EU-US Privacy Shield.

You may prevent the processing of your personal data by activating the “do-not-track”-option in your browser.

For Google analytics cookies, you can opt-out by installing the Google Analytics opt-out browser add-on.